Payment / Guarantee Method

Should it be necessary to cancel or amend your reservation, please contact our Hotel Reservations team on +354 478 2260 to avoid a cancellation fee equal to the amount of one night's accommodation.

Please note that changes may result in a rate change and/or may also attract a service fee.

Accepted Method of Payment

If you wish to settle your account with a credit card, you will be required to present the card at check-in where a pre-authorization for the total cost of accommodation plus a security deposit will be processed. If you prefer to settle your account with cash, you will be required to pay the total cost of accommodation plus a security deposit to cover all incidentals at the time of check-in.

Please note that a valid photo ID will be required at check-in and a copy retained on file.

As a guarantee, a credit card must be provided upon check-in.

Cancellations

Cancellation must reach the hotel in writing 48 hours before check-in time (4 pm) of the arrival date. For cancellation received within 48 hours, one night will be charged per each room booked. When two or more nights are booked, the first night will be fully charged, and a charge of 50% will apply to the rest of the stay. The hotel will charge fully for no shows, late arrival and early departure of confirmed bookings.

Check-In / Check-Out

Hotel check-in starts at 16:00. Early check-in cannot be guaranteed and is subject to availability.

Check-out time is 11:00. Late check-out can be arranged and is subject to availability. Changes may subject to additional fees.

Breakfast/ Restaurant

Our breakfast is currently suspended due to public health measures in place.

We will provide take away breakfast/lunch packs for guests on request and subject to additional charges (1900ISK), available from 9:00 every morning. Please contact our Front desk for further information.

We do have a restaurant on site which is open from 18:00 until 21:00 every day. Due to operational reasons, our restaurant might not be open on your check-in date. Please contact our front desk for further information.

Due to the limited seats in our restaurant, a table reservation is required. If you would like to make a dinner reservation in advance, please contact us via email or phone.

Parking

Parking is available free of charge on the Hotel premises.

Personal items and damages to the property

Personal items such as money, jewels and other valuables are brought to the hotel premises at the guest's sole risk. The hotel and/or the management accept no liability and shall not be responsible for any loss or damage and guests remain solely responsible for the safekeeping of any such items.

By accepting these terms and conditions, you acknowledge the responsibility that the hotel will receive payment for the hotel room along with the items charged to my account.

Any damages to the hotel property caused during your stay may be subject to charges.

Non-smoking policy

In accordance to Icelandic Law, smoking is not permitted anywhere inside the hotel premises – this includes the smoking of e-cigarettes. Permitted smoking areas are identified on site and smoking on the hotel premises outside the designated

smoking areas may result in a fine of 40.000ISK. Please considerate of other guests if you do smoke.

Other

Cooking is not permitted in any of the rooms and may result in a fine of 40.000ISK.

Loss of keys will result in a replacement fee of 10.000ISK per key.

I consent the usage of my personal information for administrative and marketing purposes. The hotel guarantees not to disclose information to third parties other than affiliated companies.